Shipping & Returns

At 96 Kickz, we want to ensure that your shopping experience is convenient and transparent. Please review our shipping and return policies below.

Shipping Options

We offer two easy ways to receive your purchase:

  1. In-Store Pickup
    Prefer to skip the shipping wait? You can choose to pick up your items from any of our three locations: Knoxville, Nashville, or Chattanooga. Simply select "In-Store Pickup" during checkout, and we’ll notify you when your order is ready for collection.
  2. Home Delivery (UPS/USPS)
    We offer reliable shipping straight to your doorstep via UPS or USPS. Once your order is processed, you’ll receive tracking information so you can keep an eye on your package until it arrives. Shipping times may vary based on your location and the shipping method chosen at checkout.
    • Standard Shipping (UPS/USPS): Typically, 3-7 business days
    • Express Shipping options are available for faster delivery

Please note: Shipping costs are calculated at checkout based on your location and package weight.

Return Policy

All sales are final.
Due to the exclusive and limited-edition nature of the products we carry, we do not accept returns or exchanges. Once a purchase is made, it is considered final.

We recommend thoroughly reviewing your order, including sizes, styles, and descriptions, before completing the checkout process. If you have any questions before purchasing, our team is available to help you make the best decision.

Damaged or Incorrect Items

If you receive an item that is damaged or incorrect, please contact our customer service team within 48 hours of receiving your order. We will work with you to resolve the issue as quickly as possible.